Swedish health company Elekta recoups costs of HR project in a year

Medical company Elekta transforms its human resources (HR) processes by replacing legacy technology with cloud systems serving 3,800 staff in 24 countries
http://www.computerweekly.com/news/4500259895/Health-company-recoups-costs-of-HR-project-in-a-year

Bristol rolls out smart meters in 3,000 council flats

Bristol City Council completes the installation of smart meter technology across a number of its social housing properties
http://www.computerweekly.com/news/4500259903/Bristol-rolls-out-smart-meters-in-3000-council-flats

COP21: IoT can accelerate sustainable development, says Gartner

As the Paris climate talks get under way, Gartner says the IoT has a big role to play in minimising the impact of global warming
http://www.computerweekly.com/news/4500259837/COP21-IoT-can-accelerate-sustainable-development-says-Gartner

Gartner hails datacentre cost savings of halting virtual machine sprawl

Gartner claims CIOs could be missing out on datacentre cost savings by considering server virtualisation a done job
http://www.computerweekly.com/news/4500259767/Gartner-hails-halting-virtual-machine-sprawl-as-route-to-datacentre-cost-savings

Can a deliberate innovation process transform customer experience? #CX

Can a deliberate innovation process transform customer experience? #CX

How modern #CX helps businesses to initiates contact, and solve customer problems

How modern #CX helps businesses to initiates contact, and solve customer problems

Syam Krishnan reveals 15 questions that will help you deliver a superior customer experience

Syam Krishnan reveals 15 questions that will help you deliver a superior customer experience

Can a deliberate innovation process transform customer experience? #CX

Can a deliberate innovation process transform customer experience? #CX

Financial loss still not a priority for UK IT decision makers

UK chief information officers are more concerned with the loss of sensitive data in the face of increased cyber threats than financial loss, a survey has revealed

Infinity SDC sells Slough datacentre assets to rival Virtus

Virtus expands greater London datacentre portfolio by purchasing rival's colocation facility in Slough

What are the right metrics to measure great customer experience? #CX

What are the right metrics to measure great customer experience? #CX

UK competition watchdog to probe cloud storage sector for consumer law violations

The Competition and Markets Authority vows to investigate cloud storage market, following user complaints
http://www.computerweekly.com/news/4500258342/UK-competition-watchdog-probes-cloud-storage-sector-for-consumer-law-violations

Will the Paris terror attacks push the French government to compromise data protection for security?

The Paris terrorist attacks could prompt the French government to relax data protection law – but the EU General Data Protection Regulation will forestall that

Five million customers’ details exposed in VTech hack

A toymaker's database compromised by hackers reportedly included the personal details of more than 200,000 children worldwide

Can you recommend anyone for this #job? Customer Experience (CX) Applications Sales..

-

Natural language generation progresses from robo-journalism to finance

While the robots are coming for journalists, might natural language generation also make inroads into financial, legal and medical analysis?
http://www.computerweekly.com/feature/Natural-language-generation-progresses-from-robo-journalism-to-finance

How to avoid being caught out by ransomware

Businesses are still getting caught by ransomware, despite the fact that there are fairly straightforward methods to avoid it
http://www.computerweekly.com/feature/How-to-avoid-being-caught-out-by-ransomware

Cambridge Institute for Sustainability Leadership takes control of its network

The Cambridge Institute for Sustainability Leadership enhanced network and application visibility and security using Fortinet technology

European colocation market growth buoyed by M&A and Safe Harbour, says CBRE

Latest European datacentre market research from CBRE looks at effect of mergers and acquisitions and Safe Harbour on colocation adoption
http://www.computerweekly.com/news/4500258245/European-colocation-market-growth-buoyed-by-MA-and-Safe-Harbour-says-CBRE

City University London virtualises telephony and contact centre systems

City University London replaces a 24-year-old comms setup with a virtualised, cloud-based contact centre system
http://www.computerweekly.com/news/4500258218/City-University-London-virtualises-telephony-and-contact-centre-systems

EMC weighs up VMware's involvement in Virtustream joint venture

Concerns about how VMware's sliding share price could affect its merger with Dell have reportedly prompted EMC to reconsider its stake in Virtustream
http://www.computerweekly.com/news/4500258221/EMC-weighs-up-VMwares-involvement-in-Virtustream-joint-venture

BAE Systems identifies three key security strategies

Threat intelligence, network segmentation and comprehensive systems monitoring are key ways of increasing the odds in favour of cyber defenders, according to BAE Systems
http://www.computerweekly.com/news/4500258208/BAE-Systems-identifies-three-key-security-strategies

Not all UK consumers would abandon a data-breached site

Nearly two-thirds of UK consumers would stop using a website hit by a breach, but nearly a quarter would not, a survey shows

Declining capital investment no problem in a digital economy

Economists and politicians are fretting about the fall in capital investment – but this is to be expected in a digital economy where startup costs are shrinking

Van de Velde upgrades Infor ERP to boost e-commerce

Lingerie manufacturer looks to upgrade ERP in the next 18 months to improve supply efficiency and reduce lead times
http://www.computerweekly.com/feature/Van-de-Velde-upgrades-Infor-ERP-to-boost-e-commerce

Dell security flaws reignite debate on pre-installed software

News that some Dell laptops are shipping with at least one, and possibly two, rogue root certificates represents a potential security breakdown in production processes, say security experts
http://www.computerweekly.com/news/4500258114/Dell-security-flaws-reignite-debate-on-pre-installed-software

Can a deliberate innovation process transform customer experience? #CX

Can a deliberate innovation process transform customer experience? #CX

G-Cloud suppliers hit out at government IT pricing deal with Huddle

Whitehall procurement chiefs respond to claims preferential pricing deal with Huddle goes against G-Cloud ethos
http://www.computerweekly.com/news/4500258037/G-Cloud-suppliers-hit-out-at-government-IT-pricing-deal-with-Huddle

UK defence review criticised for being too light on cyber

Compared with the annual defence budget of almost £40bn, the allocation for cyber defence is extremely small, say commentators
http://www.computerweekly.com/news/4500258012/UK-defence-review-criticised-for-being-too-light-on-cyber